Track Your Order

Stay informed about your delivery every step of the way.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number.
Use the link below to track your parcel directly through The Courier Guy and get real-time updates on your delivery.

Track your order via The Courier Guy

Order Tracking FAQ

How long does delivery take?

Orders usually arrive within 2–5 business days, depending on your location. Rural or remote areas may take a bit longer — up to 7 business days.

How much is shipping?

We offer Free Shipping Nationwide on all orders — no minimum spend required.

When will my order be shipped?

Orders are processed and dispatched within 1–2 business days after payment is received. You’ll receive a confirmation email once your parcel is on its way.

How can I track my order?

Once your order has shipped, you’ll receive a tracking number and a link to follow your delivery through The Courier Guy.

You can also visit our Track Your Order page to check real-time updates.

What if my order is delayed?

Sometimes delays happen due to courier backlogs, weather, or high shipping volumes. If your order hasn’t arrived within 7 business days after dispatch, reach out to us — we’ll investigate and keep you informed.

Do you ship internationally?

Currently, we only deliver within South Africa, but we’re exploring international shipping in the future.

Haven’t Found Your Answer?

Our customer service team is happy to assist you. Please don’t hesitate to reach out!